Terms and conditions

Terms and conditions


The general sales and use here transcribed below (the “General Conditions”) conditions apply only to Italian territory and all sales (hereinafter as “Services” or individually “Service”) provided by VLab Design, through own domain www.vlabdesign.com ( “Site”).
The use of the Services is permitted to a registered user, which has:
a) read the Information concerning the processing of personal data;
b) accepted the General Conditions;
c) Design created a VLab account, as indicated below.

Pursuant to and for the purposes of articles. 7:12 of the Decree. n. 70, 9.4.2003, VLab Design.com communicates to users the following information: the person providing the services the subject of the General Conditions is Francesco Iervolino.
FI in this document will be indicated as “VLab Design”, which is the hallmark under which he carries on sales activities on the Site.
The General Conditions will be applied also to new types of services that will be provided in future by VLab Design, unless it is otherwise provided at registration or the first delivery of the new service.
The user is asked to print a copy of the General Conditions and \ or store them on a durable medium.

SPECIAL NOTICE FOR CONSUMERS. And ‘it allowed to register only to consumer users individuals, who have the legal age. For “Consumers” are those individuals that access VLab Design for purposes not related to trade, business or profession. It will therefore apply the provisions contained in the Decree. n. 206 of 6.9.2005 ( “Consumer Code”), in addition to those generally applicable to the type of service provided by VLab Design by virtue of Decree. n. 70 of 9.4.2003 on information society services and electronic commerce.


1.1 These Terms and Conditions apply to all sales made by VLab Design on the Site.

1.2 The General Conditions may be modified at any time, subject to your right of withdrawal referred to in paragraph 1.4 below. Any changes and \ or new conditions will be in force from the moment of their publication in the “Conditions” section of the Site. To this end, we encourage you to regularly access to the Site and to verify the publication of the most current Terms and Conditions.

1.3 The General Conditions apply are those in force on the date of the purchase order submission.

1.4 In the event that the user does not wish to accept the changes to the General Conditions shall have the right to withdraw by giving notice by registered letter with acknowledgment of receipt or email with 7 days notice.

1.5 The continued use of the course service the period referred to in paragraph 1.4 is manifestation of the will to accept the General Conditions.

1.6 These Terms do not regulate the sale of products and / or provision of services by different parties from VLab Design that are present on the site through links, banners or other hypertext links. Before engaging in transactions with these parties it is necessary to the user to verify their sales conditions. VLab Design is not responsible in any way for the provision of services and / or for the sale of products on the part of such individuals. On websites accessed through such links VLab Design exercises no control and \ or monitoring. VLab Design is not responsible for the contents of these websites nor for any errors and \ or omissions and \ or violations of the law by the same.


2.1 To become users of VLab Website Design you need to register with the Site, creating an account, approving the General Conditions, by registering via the “Register” button on the top bar of the site. Non-acceptance of the General Conditions will make it impossible to register on the site and make purchases on VLab Design.

2.2 Registration on the site is free. To register you must fill out the registration form, entering your name, an email address and a password (hereinafter the “Registration Credentials”). Registration is confirmed by email sent to the address provided by the user.

2.3 Registration credentials must be used exclusively by the user and can not be sold to third parties. The user must notify without delay VLab Design on suspicion improper use of these. The Registration Credentials will be modified by the user at any time by accessing the website under “My Account.”

2.4 You warrant that the registration credentials provided during the registration process to the Site are complete, true and correct. You agree to hold VLab Design harmless from any claim, resulting penalty and \ or in any way related to the violation by the user of the registration rules to the Site. You alone are responsible for the access to the Site by the Registration credentials and is liable for any damage or harm caused to VLab Design or third parties from misuse, loss, misappropriation by others or by the failure of the confidentiality of its Registrazione.Tutte credentials transactions via the Registration Credentials are considered made by the customer to which the Registration Credentials refer.

2.5 The Services are provided in Italian language.

2.6 E ‘possible to make a single user registration. Multiple entries will be deleted from VLab Design.

2.7 Personal In the “My Account” on the website the user can view and edit open orders, recently shipped and / or concluded as well as can manage and store personal data.

2.8 VLab Design reserves the right to reject, in its sole discretion, recognizing any user. VLab Design also reserves the right not to accept orders by any person, which are abnormal in relation to the quantity of products purchased or the frequency of purchases made on the Site, as well as in connection with the use or suspected misuse of the gift certificates referred to section 13.

2.9 The user may at any time cancel your membership by sending an email to info@vlabdesign.com


In accordance with Legislative Decree 9 April 2003, n. 70 laying down rules concerning electronic commerce, VLab Design informs you that:
. to conclude the purchase of one or more products on the Site, you must fill out an electronic order form and send it to VLab Design, electronically, by following the instructions that will appear from time to time on the Site, and that accompany the different phases;
. the contract is concluded when VLab Design records the order form, after verification of the correctness of its order and payment data;
. Before submitting the order form you will be able to identify and correct any input errors by following the instructions from time to time indicated on the Site and that accompany the different phases; when you register your order form, VLab Design will send the user to the email address indicated an e-mail confirmation containing a summary of the General Conditions, the information concerning the characteristics of the product purchased, the details of the price , the means of payment used, the procedures for the exercise of the right of withdrawal, the shipping costs and any additional costs and an indication of the service. Please keep the e-mail receipt as proof of purchase or store it on a durable medium;
. The order form will be filed in the VLab Design database for the time necessary to execute the order and in any case in accordance with law.


4.1 The products listed on the site are available in limited quantities. The availability of each of them (when not replicable) is indicated on the website.

4.2 All prices on the site are expressed in Euros (€) and are inclusive of VAT. The contribution to the fulfillment of the order and delivery expenses is explicitly stated and are inclusive of VAT. This amount will be shown separately on the order form prior to sending and e-mail order confirmation.

4.3 The user will be charged the price of the product indicated on the Site when the order has been sent by him.

4.4 The products remain the property of VLab Design until payment of the purchase price and expenses from the user.

4.5 VLab Design shall proceed with the purchase order only after receiving confirmation of authorization to pay the total amount due, consisting of the purchase price, shipping costs and any additional cost, as indicated in the order form.

4.6 VLab Design reserves the right not to confirm orders from users with whom is litigation or in the case provided by art. 5.1.


5.1 The products offered on the Site are limited in number and can be sold at discounted prices. It may therefore happen that the ordered product is no longer available after the purchase order is recorded. In any case of unavailability of the product ordered, the user will be promptly notified by e-mail and the purchase order will be canceled. If payment has already been executed, VLab Design will refund the amount paid by the user, including contributions to the costs of order fulfillment and shipping immediately, and in any case within a period of thirty days from the day following the order. The refund will be communicated via e-mail, and credited on the same means of payment used for the purchase or by bank transfer.

5.2 VLab Design accepts no responsibility for any delays in crediting, which depend on the bank or type of credit card used for payment. In any case, the value date of the amount credited will have the same.


6.1 Deliveries are made in Italian and International territory, to the address indicated on the order form post.

6.2 The delivery times are as indicated in the purchase order registered in the “My Account” of the site and specified in the confirmation of the purchase order. In case of failure to indicate a specific delivery time, it will take place within thirty days from the next the order.

6.3 Upon delivery of the products to the carrier, the user will be sent a shipment confirmation e-mail. Deliveries are made from Monday to Friday, during normal business hours, excluding public holidays.

6.4 In case of impediments to the delivery due to force majeure VLab Design will contact you by e-mail to inform them of the delay in delivery. VLab Design will not be held in any way responsible for any delays due to acts of third parties and \ or force majeure.

6.5 Delivery is considered completed when the product is provided to the user at the address specified in the order form.

6.6 In the event of non-delivery for the absence of the recipient at the specified address, the courier will leave a card to certify the delivery attempt. On the card will be shown data that the user will use to contact the carrier and define a date for the second delivery attempt. After two delivery attempts went “empty”, the package will be in stock and the Customer Service VLab Design will contact you in order to unlock the stock and ensure that the delivery take place as soon as possible. If the second attempt is unsuccessful, the product purchased will be returned to VLab Design. After thirty days from the date the product was shipped back to VLab Design, the contract will be terminated and the purchase order canceled pursuant to art. 1456 cc VLab Design will reimburse the amount paid by the user, net of delivery costs for the products not successful and the cost of returning the same to VLab Design and custodial fees. The termination of the contract and the refund amount will be communicated to the user via e-mail. The refund amount will be credited to the payment method used by the user for purchase. In the event that, before the expiration of the thirty days, the user requesting to resend the product purchased, VLab Design proceed to the new delivery after debiting, in addition to the expenditure of the same, the cost of returning the product to VLab Design and expenses custody. It is up to the recipient check the condition of the delivered product.

6.7 In the event that the package for visible signs of tampering or alteration, you must mark it on delivery signing the appropriate document Proof of Delivery (POD) charge by the courier. In case of failure to report as mentioned above, the customer can not claim against VLab Design that will not be responsible for failure to communicate through signature with reservation.


VLab Design does not offer services of withdrawal or return of goods. In any case, to the exclusion of cases of proven and documented, VLab Design will accept a return from the customer purchased the product from it, and, therefore, no refund.


8.1 Payment for the products purchased on the site is carried out using the following methods:

– Credit cards of VISA, MASTERCARD and American Express, with payments will be processed through a secure server-to-server connection by using the SSL protocol (Secure Sockets Layer) with 128-bit encryption.

– Paypal allows you to pay with your credit card / prepaid or through your Paypal account (rechargeable via bank transfer or credit card / prepaid). Paypal does not involve any additional cost to the customer. If you are not already registered on Paypal you can easily open an account by clicking here .

– Bank Transfer: On VLab Design you can pay by bank transfer, bank transfer of VLab Design is simple, safe and immediate. Once you selected the products and completed the cart you proceed with confirmation of your order, to pay by bank transfer select the payment method “BANK TRANSFER.”At the time of payment make sure you have at hand the ABI code of your bank and all data required for access to your home banking system.

8.2 At the time the order is placed will not be free of charge on the credit card used by the user for payment. The charge will be made until (i) have been used by the user verified the data of the credit card for payment, and (ii) the issuer of the credit card used by the user has issued the authorization to debit .

8.3 If the invoice is deemed necessary, the customer is required to communicate during the purchase process. The information and procedure for the billing request is available in the FAQ section. The receipt of each purchase will be available in the “My Account – Orders.”

8.4 In case of non-payments, VLab Design will charge the costs of management dell’insoluto user and reject its purchase order, communicating via e-mail.

8.5 VLab Design reserves the right to refuse at its sole discretion some of payment.


9.1 The products offered on the Site comply with national and Community legislation in force in Italy.

9.2 The description of the products offered on the site is one that VLab Design, under their own responsibility, provided. The images and colors of the products displayed on the Site may differ from the real ones due to social settings of the systems and / or the tools used for their display. VLab Design is not responsible for the mismatch between the ordered product and the product on the website description.

9.3 All products sold on the Site are covered by the Legal Compliance Warranty provided by artt.128-135 of the Consumer Code ( “legal warranty”). The Legal Guarantee is for the consumers.

9.4 In the event of lack of conformity of products purchased from the description published on the Site, you are entitled to repair or replace the product, without any additional charge, if this is possible in relation to the number of copies still available for sale and unless the replacement or repair are not excessively costly for VLab Design into account the value the goods would have if there were no lack of conformity, and the extent of the defect. Alternatively, the user has the right to terminate the contract or reduction of the price, in accordance with the following provisions.

9.5 VLab Design is not liable to the consumer for any lack of conformity which exists at the time of delivery of the product: the products, the handmade nature, can present textural artifacts or burrs. Such irregularities are to be considered an integral part of the product structure itself, and therefore not considered defects in structural compliance.

9.6 In the event of termination of the contract, VLab Design will return the price paid by the user, in addition to shipping costs and any additional costs.
In any case, the refund amount will be communicated to the user by way of e-mail and credited on the means of payment used by the user for purchase.
The user will have to agree with the VLab Design Customer Service shipping arrangements of the goods.

9.7 The conventional warranties for products sold are those provided directly from VLab Design.

10.9 In no event VLab Design be liable for non-performance in any of the obligations arising from these General Terms hypothesis where the failure is caused by unforeseeable and / or force majeure, including, by way but not limited to, natural disasters, terrorist acts, network failures and / or blackout.


10.1 VLab Design is committed to correct any errors in the description of the products offered on the Website, as quickly as possible, from the report of the same. The reporting of such errors can be made by contacting Customer Service VLab Design to the addresses and numbers listed in the introduction.

10.2 VLab Design is not responsible for damage of any kind arising from the installation and / or use of the product in an improper manner and / or not in accordance with instructions issued by VLab Design as well as in case of damages caused by accident or major force.

10.3 VLab Design shall not be liable in the event of loss of revenue, profits, data or any other indirect damage of any kind arising out of or related to contracts subject to the General Conditions.

10.4 The responsibility of VLab Design, in any case, can not be higher than the total value of the purchase.

10.5 In no event VLab Design be liable for non-performance in any of the obligations arising from contracts subject to the General Conditions in the event that the failure is caused by unforeseeable and / or force majeure, including, but not limited to, natural disasters, terrorist acts, network failures and / or blackout.


11.1 VLab Design reserves the right to temporarily suspend, without prior notice, the provision of the necessary technical assistance necessary for the time services and / or desirable to improve the quality of these services.

11.2 VLab Design may at any time discontinue providing the Service where it fulfills motivated reasons of safety or violations of confidentiality by giving notice to you in such case.


12.1 The VLab Design content such as, but not limited to, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on the site, including menus, web pages, graphics, colors, schemes, tools, fonts, design of the web site, diagrams, layouts, methods, processes, functions and software, are protected by copyright and any other intellectual property right of VLab Design and other rights holders. And ‘The reproduction, modification, duplication, copying, distribution, sale or other exploitation of the image, the contents of the Site unless previously authorized in writing by VLab Design. It ‘also prohibited any use of the Website content for commercial purposes and / or advertising.

12.2 It is in no way permitted to use any distinctive sign in the site to take unfair advantage of the distinctive character or reputation of these or to be detrimental to them and their owners.

12.3 In no case the user can alter, change, modify or adapt the Website, or the materials made available by VLab Design.


13.1 VLab Design offers the option, at its sole discretion, registered users to receive gift certificates. Gift certificates can be granted, by way of example, at the time of enrollment, following the acquisition by another user.

13.2 The validity and value of the gift certificate are specified at the time of issue of the voucher. In the case of gift vouchers offered by VLab Design in correspondence with a specific offer these coupons will not be used for other offers.

13.3 Gift certificates are not transferable, assignable or transferable. Gift certificates are not redeemable for cash nor do they accrue interest.

13.4 Gift certificates can not be used to pay the shipping charges.

13.5 VLab Design reserves the right to not accept good gifts for orders of less than a certain amount. VLab Design is committed to disclose that fact in the order user.

13.6 In the event that the amount of the gift voucher exceeds the purchase amount, VLab Design will not refund or re-credit the remaining amount to you.

13.7 In the event that the user’s order exceeds the value of the gift certificate, the difference amount will be paid by the user using the normal means of payment referred to in section 8.

13.8 VLab Design reserves the right to accept only one gift certificate per order.

13.9 In the case of rendered gift certificates are non-refundable.


14.1 The General Conditions are governed by Italian law.

14.2 Any dispute concerning the terms and conditions of the town court will have jurisdiction as indicated by the user’s residence or domicile, if located in Italian territory.

Under Article 14.3. 14 of the Regulation 524/2013, we inform you that in case of dispute may file a complaint by the ODR platform the European Union at the following link http://ec.europa.eu/consumers/odr/ (the platform It will be operational from 15 February 2016). The ODR platform is an access point for users seeking to resolve extrajudicial field disputes arising from contracts of sale or online services. To this end, it informs you that your e-mail address is VLab Design info@vlabdesign.com .

Within the meaning of the Consumer, Cape Code of Title III of Part III

Last updated: November 2016